Privacy and Cookie Policy

COOKIE POLICY

COOKIES AND HOW THEY BENEFIT YOU

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.

Our cookies are in place to:

Make our website work as you'd expect.
Save you having to login every time you visit the site.
Remember your settings during and between visits.
Improve the speed/security of the site.
Personalise our site to you to help you get what you need faster.
Continuously improve our website for you.
Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do).

We do not use cookies to:

Collect any personally identifiable information (without your express permission).
Collect any sensitive information (without your express permission).
Pass data to advertising networks.
Pass personally identifiable data to third parties.
Pay sales commissions.

GRANTING US PERMISSION TO USE COOKIES

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

WHAT PERSONAL INFORMATION is COLLECTED?

Personal information is data that can be used to identify or contact you.

Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as:

“any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that person”.

If we do collect personal data, we will never collect sensitive personal data about you. The EU’s General Data Protection Regulation (GDPR) defines sensitive personal data as

“categories of personal data related to racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, data concerning health or data concerning a natural person's sex life or sexual orientation”

When you use the website and/or purchase from us, we may gather various pieces of information. In any event, we are committed to ensuring that the information we receive, and use are appropriate for the below purposes.

WHEN YOU SET UP AN ACCOUNT

We may collect and process the following information:

Email address, full name, phone number, billing address, shipping address, visited products and order history.

We collect this information for the following purposes:

So you can create your account.
So you can pre-register information that will be asked at the checkout.
So you can manage your account & facilitate the purchasing process.
So you can check your order history.
To provide you with the product(s) you might like.

WHEN YOU MAKE A PURCHASE

We may collect and process the following information:

Email address, full name, phone number, billing address, shipping address and payment information details.

We collect this information for the following purposes:

So you can purchase and receive your order.
So we can prevent and detect fraud.
So you can receive updates about your order via email and/or text message.
So you can receive marketing communication via email.
So we can notify you about changes to our services.
So you can receive any refunds, and we can manage the whole return process.
In order to be able to offer you Klarna's payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information which you can read about in Klarna’s privacy policy.

MORE ABOUT OUR COOKIES

HOW LONG ARE COOKIES SAVED?

How long cookies are saved on your device can vary. The time when they are scheduled to expire is calculated from the last date you visited the website. When cookies expire, they are automatically deleted.

HOW TO CHANGE MY COOKIE SETTINGS?

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit AboutCookies.org or All About Cookies.org.

Find out how to manage cookies in the browsers supported by our website:

To opt out of being tracked by Google Analytics across all websites, visit Google Analytics Opt-out Browser Add-on.

OUR OWN COOKIES

We use cookies to make our website work to its full capability, this includes:

Making our shopping basket and checkout work seamlessly.
Determining if you are logged in or not.
Remembering your search settings.
Tailoring content to your needs.
There is no way to prevent these cookies being set other than to not use our site.

There is no way to prevent these cookies being set other than to not use our site.

ANONYMOUS VISITOR STATISTICS COOKIES

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g., Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These are analytics programs that tell us, on an anonymous basis, how people reached this site (e.g., from a search engine) and whether they have been here before, helping us allocate money towards developing and tailoring our services for you, instead of allocating it towards marketing spend.

TURNING COOKIES OFF

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (learn how here). Doing so, however, will likely limit the functionality of our - and a large proportion of the world's – websites, as cookies are a standard part of most modern websites.

It may be that your concerns around cookies relate to so called "spyware". Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more about managing cookies with antispyware software.

PRIVACY POLICY

When using this website (startermotoralternator.com) we collect and store information. This includes your name, address, telephone number, email and information about your order.

This information is required for the successful completion of orders and is needed to ensure returns and warranties are recorded successfully.

This information is only accessible to us (startermotoralternator.com) via this website and internal order processing, and the single customer (you) to whom the information belongs via the website my account pages.

We will not:

Divulge your personal information to any third parties unless ordered to do so by a court of law as part of any criminal investigation.
Sell your information to any third parties.
Send you any marketing emails unless you explicitly request to receive them.

Security

Internal data is secured by hardware firewalls and the data is regularly backed up to multiple places which ensures integrity to both security and order processing.

Cookies

We use cookies to make our website work as part of its standard functionality.

This includes:

Making our shopping basket and checkout work.
Determining if you are logged in or not.
Remembering your search settings.

Our cookies are harmless and integral to the function of this website. Disabling or preventing them in any way will hinder (by the nature of how the website works) your ability to make an order.